Terms and Conditions of Business
The contract of hire is between the hirer (guest) and Lower Tideford Farm (hereafter known as The Owners)
The contract of hire is deemed to have been made once a deposit of one third of the holiday price (or total amount if within 6 weeks of commencement of the holiday) has been paid and confirmation of booking has been emailed by The Owners to guest(s).
The balance payment is due 6 weeks before the holiday commences. If the balance is not received by the date due on the booking confirmation, The Owners, at their discretion, reserve the right to make the property available for re-booking. This does not release the guest from their obligation and full payment is still due. It is possible to secure late bookings by cash or bank transfer.
By undertaking a booking it is with the understanding that the guest has read and agreed to the Terms and Conditions of Business.
Properties are available for occupation and key collection between 4pm and 6pm (at any other times only by arrangement) on the first day of the holiday and must be vacated by 10am on the last day.
The licence from The Owners shall permit the guest and members of the guest's party as shown on the booking confirmation (but no one else) to occupy the property for holiday purposes only. No more than the maximum number of persons stated in the brochure or website property description or booking, may occupy a property.
The Owners reserve the right to refuse admittance if this condition is not observed. The Owners reserve the right to revoke or refuse prior to, or during the stay, any booking from parties, which they consider to be unsuitable for the property. Due respect and consideration to neighbours must be observed at all times. Large group bookings may only be accepted by special arrangement.
Guests' friends and relatives or their children are not to be invited onto the Lower Tideford Farm site or into the cottages or play barn without pior arrangement with the owner. No friends of guests are allowed to stay the night without arrangement with the owner.
The owner at all times must be aware of all occupants of a cottage for fire and health and safety.
No Pets are allowed in any of the cottages or on site.
No smoking in any of the cottages or barns.
The guest must keep the property clean and in good order and will be responsible for any damages or breakages. During the period of occupation the guest is responsible for the care of the property and its contents. It is expected that guests treat the property with the respect that they treat their own and leave the property and its fixtures and fittings in a clean and tidy condition, including correct disposal of rubbish/waste for recycling. On departure all rubbish bins must be emptied from all rooms and kitchen waste removed from the cottage.
The Owner will charge a security deposit of £100. This should be paid with your final payment. The deposit will be refunded to the guest the week following the holiday, but a deduction will be made for any breakages or damages done to the property or if it is not left in a clean and tidy condition, including correct rubbish/waste disposal, or any untoward expenses.
The Owners shall not be liable to the guest or any member of the guest's party for any injury, loss or damage to their property or person, however caused. Guests should ensure that all personal possessions are removed on departure from the property. The owners reserve the right to dispose of any guests’ personal belongings after the departure day of the guests from the property without further reference to the guests.
The Owners reserve the right to refuse any booking and to cancel any booking already made if the property is unavailable (e.g. Through fire, flood etc.) for any reason whatsoever subject to a full refund of all monies paid. The owner shall not be under any other liability if such cancellation occurs.
Bed linen, tea towels, cots/travel cots and high chairs are provided.
Please check individual property descriptions carefully.
Cancellation. When the holiday is booked, the guest is entering into a legally binding contract. If you cancel, for whatever reason, under the law, the guest will be liable for the full amount of the charges.
Force Majeure. We cannot accept liability or responsibility for any alterations, delay or cancellation or any other loss or damage caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, epidemics, acts of any government, or public authority, changes imposed by re-scheduling of airlines or any event outside our control.
All photographs and property descriptions are the property of Lower Tideford Farm and cannot be used for any purpose whatsoever by any other party unless by prior written authority.